For Social Care

Wisdom For Social Care

Many initiatives in the public sector have been designed to transform public services. However, managing the mountain of unstructured information that drives these business processes can be a challenge.

With growth in structured and unstructured data continuing to accelerate, the trend towards mobile and remote working increasing and the need for secure access to information, never before has it been so important for councils with social care responsibilities to have a complete document management solution.

Challenges within Social Care

Legal Compliance

Regulations that require councils to retain unstructured information are on the increase and this information takes many forms, including electronic documents, scanned forms, faxes, video, audio, graphics and email. As a result, councils need to understand the difference between documents and records and ensure they are managed accordingly.

Security and Lifecycle Management of Documents

Data security is of paramount importance to any social care department. As a result, it is imperative that processes are put in place to manage the lifecycle of documents to ensure adherence to legislation and alignment with best practices.

Staff Productivity

Because a physical document can only be in one place at one time, social work practitioners are often left unable to complete a task or access or consolidate all relevant documentation relating to a case as they lack the information required. This can result in costly time delays while they search for the missing information. For remote workers out in the field, this lack of access to documents whilst in different locations can add further delays.

Introducing CareStore by Wisdom

CareStore powered by Wisdom, is an eDRM system specifically written to integrate seamlessly with CareFirst, one of the UK’s largest interactive health management portal.

Allowing access to documents without leaving CareFirst, CareStore from Wisdom provides users at all levels peace of mind that social care records are stored in a consistent and compliant manner, managed by strict and pre-defined, retention, security and audit policies. A further advantage is that it allows secure remote access to electronic case files from any council location, as well as enabling mobile offline working using mobile devices.

The Benefits of CareStore +

A National Archives-approved system
Proven track record of working with councils and a comprehensive knowledge of social care implementations
Standard and custom templates deployed at multiple sites providing speed of implementation and access to tried and tested file structures
Increased document security – minimising the risk of sensitive information being accessed by unauthorised users
Efficient management of documents, records, invoices, reports, letters and any other physical or electronic documents that support the social care practitioners to meet the challenges they face
Enables remote and mobile working
Optional scanning and mailroom solution
Seamless integration with CareFirst, CareSecure, CareDoc and CareMessage. Documents created within CareDoc can be stored directly into CareStore powered by Wisdom
Using OLM’s messaging system CareMessage, key workers are informed when a document has arrived relating to one of their clients. This message can also be delivered through Microsoft Outlook
Any user wanting to access a document will be subject to rigorous checking by both CareStore and CareSecure. Security within CareStore will first check whether the user has rights to access the system. Then if the user passes this screening and CareSecure is activated, a further check will be made in CareFirst before access is granted

About CareStore by Wisdom

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