The Transformational Government Accelerator goes to the heart of key issues in UK local government.
The Transformational Local Government discussion paper outlines a strategy to engage with citizens and communities, and reshape service delivery across local government. Modern technology can help to deliver information and services in different ways, for example:
- Connecting processes and systems within and between partner organisations
- Ensuring timely management information to support decision making
- Providing opportunities for staff to work in new ways, on the move or from home
- A solution to address the challenges of transforming public services
A solution to address the challenge of transforming public services
Sponsored by Microsoft, the Transformational Government Accelerator has been developed by a consortium of leading local government specialists, including Wisdom, Solidsoft and K2, to provide the most contemporary approach available to addressing the issues set out in the Transformational Government Agenda.
It enables existing systems and processes to be migrated to a shared application and information framework, bringing together once siloed technologies, resulting in truly joined up service delivery and cost efficient business processes.
Key measures of local government performance which are directly addressed by the Transformational Government Accelerator include:
- NI 14 - reducing avoidable contact
- Cashable efficiencies
- Joining up processes from the citizen through to the back office
- Channel shifting to the lowest appropriate cost
- Quality of service
A consortium of experience and knowledge
The Transformational Government Consortium draws on its combined strengths to offer a seamless integration of:
- Wisdom EDRMS solution
- Microsoft Dynamics Citizen Relationship Management (CRM)
- Microsoft SharePoint
- Microsoft BizTalk Server
- K2 blackpearl Business Process Management